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Operations Assistant - Internship

ModaResa is hiring!

About

ModaResa est un SaaS à destination des marques de mode, garantissant qu’un acheteur B2B soit alloué au bon vendeur lors des campagnes de ventes showroom des marques de mode, grâce à de la prise de rendez-vous intelligente et automatisée.

Grâce aux algorithmes ModaResa, une marque tel que Jacquemus ou Loewe ayant typiquement 1200 rendez-vous d’achat à l’année avec leurs revendeurs mondiaux tel que les Galeries Lafayettes, économise en moyenne 110 jours ouvrés à l’année sur la planification de showroom.

Maintenant que nous avons établi les bonnes pratiques au sein des marques, nous accélérons sur notre mission de cœur: réduire l'empreinte carbone des acheteurs mondiaux en lien avec leur itinéraire d'achat B2B. ModaResa permettra aux acheteurs de voir où dans le monde les marques présentent, sur quelle période et par quel format, et ainsi optimiser l’itinéraire à travers ces derniers grâce à nos algorithmes d’optimisation.

Job Description

In order for us to consider your application, please fill in this form https://airtable.com/apprPQPSWmdm1kW49/shr0liCjuoJHwmtKh

Are you an organized and resilient person who can contribute to our fast and analytical team? Are you full of energy and structured?

We are looking for an English-speaking operations assistant at ModaResa. You will work with the CEO and her right-hand person on the daily management and expansion of ModaResa – you will be a key player within the team and will gradually take on responsibilities and gain experience in a wide range of areas. You will be responsible for monitoring our operations, both in product development and client relations.

Subsequently, you will be responsible for ensuring that the company develops on a sound structure, both in terms of its organization and processes. We are looking for an organized and proactive person who can be a driving force but also work independently. We expect a go-getter!

At ModaResa, we are revolutionizing how pioneering brands like Jacquemus, Marine Serre, and Loewe schedule physical and virtual meetings during their annual showrooms. We save our brands an average of 67 working days per year on coordination and eliminate the stress of human error with real-time visibility of their dispersed international teams. Tomorrow, we also aim to be the go-to place for smart and sustainable planning for buyers, serving the entire ecosystem and thus reducing excessive travel related to purchases.

Your mission: Support 20 brands from setup to customer support on ModaResa. Source and coordinate the recruitment of technical and commercial profiles.

  • Ensure impeccable customer experience and constant satisfaction via our chat and client onboarding.

  • Source and coordinate the recruitment of new talent (4 technical profiles and 2 commercial profiles).

  • Test new features of our platform and report bugs to the development team.

  • Optimize ModaResa’s processes and information system.

  • Organize the office and team life.

  • Start ASAP

Preferred Experience

You

- Have a good ability to prioritize and manage your time effectively, while providing clear visibility on your progress within the team.

- Are very flexible, curious, and appreciate feedback to constantly improve.

- Have excellent written and verbal communication skills in English, French is a plus.

- Possess an initiative-driven, entrepreneurial mindset with strong problem-solving and growth skills.

- Are a doer - you execute tasks very well.

- Are meticulous, organized, and detail-oriented.

- Are a student pursuing a bachelor's or master's degree in economics, management, or other relevant studies.

Why us?

- The unique opportunity to join a motivated and passionate team aiming to bring significant value to an industry in need through technology.

- Participation in client showrooms and fashion events in major fashion cities.

- An international team - we speak French and English in the office, and sometimes even Italian and Norwegian!

- Work from our Paris office at Station F in the LVMH accelerator.

- A few exotic team outings!

See you soon! ✨

In order for us to consider your application, please fill in this form https://airtable.com/apprPQPSWmdm1kW49/shr0liCjuoJHwmtKh

Additional Information

  • Contract Type: Internship (Between 6 and 6 months)
  • Location: Paris
  • Education Level: Bachelor's Degree
  • Experience: > 6 months
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